Payixay (“we”, “us”, “our”) is committed to complying with all applicable laws and regulations in providing payment processing services. This page outlines the legal disclaimers and compliance measures that govern your use of our platform.
1. Legal Compliance
Payixay operates in compliance with the laws and regulations of Kenya and other applicable jurisdictions. We ensure that our services adhere to global standards of financial regulation, including:
- Anti-Money Laundering (AML): Payixay follows strict procedures to prevent money laundering activities by verifying customer identities and monitoring transactions.
- Know Your Customer (KYC): As part of our due diligence, we require merchants to provide identification and business information to verify their identity before using our services.
- Payment Card Industry Data Security Standard (PCI DSS): Cardholder data is processed on the PCI DSS-certified infrastructure of our technology provider to ensure its secure handling during payment processing.
- Data Protection: We process personal data in accordance with the Data Protection Act, 2019 (Kenya) and, for personal data of individuals in the European Union, the General Data Protection Regulation (GDPR).
2. Legal Disclaimer
While Payixay strives to provide accurate and reliable payment processing services, we make no warranties or representations regarding the accuracy, completeness, or timeliness of our services. By using our platform, you acknowledge the following:
- No Warranty of Service: Payixay does not guarantee uninterrupted, error-free, or secure access to our services. While we use industry-standard security protocols, we are not responsible for any unauthorised access to your data.
- Limited Liability: Payixay is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of profits, data, or business opportunities.
- Service Interruptions: Payixay is not responsible for service interruptions or downtimes caused by factors outside our control, including but not limited to network failures, power outages, or third-party software issues.
- Merchant Responsibilities: Merchants are responsible for ensuring that their business practices, products, and services comply with applicable laws and regulations. Payixay will not be held liable for any legal disputes or claims resulting from merchants’ actions.
3. Intellectual Property
All intellectual property rights related to Payixay’s platform, services, website, and content are owned by Payixay or its licensors. You are granted a limited, non-exclusive licence to access and use our services for lawful purposes only. Unauthorised copying, distribution, or modification of our content is prohibited.
4. Third-Party Links and Services
Payixay’s website and platform may contain links to third-party websites or services. These links are provided for convenience and do not imply endorsement. We are not responsible for the content, privacy policies, or practices of third-party websites.
5. Indemnification
You agree to indemnify, defend, and hold harmless Payixay, its officers, employees, and agents from any claims, damages, or losses arising out of your use of our platform, your violation of our Payment Terms, or your infringement of any third-party rights.
6. Changes to Compliance and Legal Disclaimers
Payixay reserves the right to update or modify these Compliance and Legal Disclaimers at any time. Any changes will be posted on this page, and the updated date will be reflected at the top. We encourage you to review this section periodically to stay informed of any updates.
Contact Us
If you have any questions or concerns regarding our Compliance and Legal Disclaimers, please contact us:
Phone: +254 723 066 366
Email: info@payixay.com
Questions about this policy: info@payixay.com.